What I collect
When you submit a form, I receive the details you enter: typically your name, work email, organisation and message. When you buy the book, the order record holds your name, email, country and tier, the amount and currency, the payment provider's transaction ID, the licence type, and the company name for an institutional licence.
Why, and the lawful basis
Form details are used to reply to you and, where relevant, to follow up about the work you asked about. Order data is processed to fulfil your purchase and to let you recover your download later. For buyers in the European Union, the lawful basis is performance of the contract (fulfilling your purchase) and, for enquiries, my legitimate interest in responding to you.
What I do not do
I do not store card details; the payment provider holds them. I do not sell your data. The newsletter is run on Substack under its own terms; subscribing there is your choice.
Cookies and analytics
This site sets no tracking cookies and does not profile you. Visitor numbers are measured with privacy-friendly, cookieless analytics, so no consent banner is needed. The only thing kept on your device is a short-lived functional entry that signs me in to the private admin area, which ordinary visitors never reach. When you pay for the book, the payment provider may set cookies it needs to process that transaction. The booking page loads a scheduling tool from Cal.com, which runs under its own privacy terms; if you would rather not load it, you can email me and we will arrange a call another way.
Retention and your rights
Order records are kept so you can always recover your purchase. Enquiry data is kept while it is useful to our conversation. You can ask me to access, correct or delete your data by writing to info@trustbridge-compliance.com.
Trust Bridge Compliance, India. Contact: info@trustbridge-compliance.com.